Open 7 Days a Week
Same Day Appointments
Participation With Most Insurance Plans
All Physicians Are Board Certified
Well Child Exams/Immunizations
Women's Healthcare
On-Site Lab and X-Ray Services
Physicians are on staff at Mercy Hospital in Cadillac

A medical home is a trusting partnership between a doctor led health care team and an informed patient. It includes an
agreement between the doctor and the patient that acknowledges the role of each in a total health care program.

1. Each patient has an ongoing relationship with a personal physician trained to provide first contact, continuous
and comprehensive care.
2. Physician directed - the personal physician leads a team of individuals at the practice level who collectively take
responsibility for the ongoing care of patients, using a planning process driven by a compassionate, robust partnership
between physicians, patients, and the patient's family.
3. Whole-person approach - patients actively participate in decision-making and feedback is sought to ensure
patient's expectations are being met.
4. The goal of the physician and the team is to assure that patients get the indicated care when and where they need and want it
in a culturally and linguistically appropriate manner.
5. Care is coordinated and integrated - the personal physician is responsible for providing for all the patient's health care needs
or taking responsibility for appropriately arranging care with other qualified professionals, for all stages of life:
acute care; chronic care; preventive services; and end of life care. Care is coordinated and/or integrated across all elements
of the complex health care system (subspecialty care, hospitals, home health agencies, nursing homes)
and the patient's community (family, public and private community-based services.
6. Quality and safety - evidence-based medicine and clinical decision-support tools guide decision making.
7. Enhanced access to care is available through systems such as open scheduling, expanded hours and new options
for communication between patients, their personal physician and practice staff.
8. Information technology is utilized appropriately to support optimal patient care, performance measurement,
patient education, and enhanced communications.
9. Physicians in the practice accept accountability for continuous quality improvement through voluntary engagement
in performance measurement and improvement.